Effective Date: 06 March 2026
At Resource.ng, all payments made for services, consultations, resource placement, advisory support, digital deliverables, and related engagements are final. No refunds will be issued once payment has been made, except where a refund is required by applicable law.
1. No Refunds
Resource.ng operates a strict no-refund policy. This means that once a service has been purchased, booked, commissioned, or started, the payment is non-refundable under all circumstances except where required by law.
2. Scope of Policy
This no-refund policy applies to:
Consulting or advisory services.
ERP and Oracle-related support services.
Talent sourcing, recruitment, or placement-related services.
Digital materials, reports, proposals, or other downloadable or delivered content.
Any deposits, milestone payments, retainers, or full payments made through the website or by direct arrangement.
3. User Responsibility Before Purchase
Customers are responsible for reviewing service details carefully before making payment. Any questions about scope, timelines, deliverables, pricing, or suitability should be raised before purchase or engagement is confirmed, which is a common recommendation for no-refund policies on services and digital offerings.
4. Service Issues
If there is a genuine issue with service delivery, Resource.ng may, at its sole discretion, review the matter and choose to provide a correction, clarification, rescheduling, or other reasonable remedy. Such action does not create any obligation to provide a refund.
5. Chargebacks and Payment Disputes
By purchasing from Resource.ng, you agree not to initiate unjustified chargebacks or payment disputes for services covered by this policy. If a payment dispute is raised, Resource.ng reserves the right to present this policy and any related service records as evidence that the purchase was made on a final-sale, no-refund basis.
6. Exceptions Required by Law
Nothing in this policy excludes any rights that cannot legally be excluded under applicable consumer protection or contract law. Where the law requires a refund or other remedy, Resource.ng will comply with that legal obligation.
7. Policy Updates
Resource.ng may update this Refund Policy from time to time by posting a revised version on the website. The version in effect at the time of purchase will generally apply to that transaction.
8. Contact
Questions about this Refund Policy should be sent through the contact details published on Resource.ng.